Open to opportunities

Shahroz Naqvi

@shahroznaqvi

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Dedicated literature graduate passionate about research and HR management.

Pakistan

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What I'm looking for

I am looking for opportunities that foster growth, creativity, and collaboration in a supportive environment.

I am a dedicated literature graduate with a strong passion for research and human resource management. My diverse experience in sales and customer support has equipped me with valuable skills that I bring to every role. I have a proven track record of driving sales growth and enhancing customer satisfaction through proactive support measures.

In my previous role as a Virtual Assistant, I successfully implemented marketing automation tools that optimized workflows and drove a 25% increase in overall sales. My experience as an Email Outreach Assistant allowed me to hone my copywriting skills, achieving a 30% increase in qualified leads through strategic email initiatives. I am eager to explore exciting opportunities that align with my professional expertise and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Business Development Expert

Faraz Mushtaq

May 2024 - Jul 2024 (2 months)

Established a cold outbound sales system and a cold email platform for mass outreach, successfully setting up agency infrastructure. Provided lead generation training to interns, contributing to team development and operational efficiency.

Outbound Sales Cold Emailing Lead Generation Training

Virtual Assistant

Waqas Ahmed

Nov 2022 - Apr 2024 (1 year 5 months)

Drove a 25% increase in sales through qualified appointment setting and achieved 20% higher customer satisfaction by proactively resolving inquiries quickly. Utilized sales support software, CRMs, and marketing automation tools to optimize workflows and manage multiple customer interactions efficiently.

Sales Software CRM Marketing Automation Customer Support Appointment Setting Workflow Optimization Problem Solving

Email Outreach Assistant

Nexus Group

May 2020 - Sep 2022 (2 years 4 months)

Increased qualified leads by 30% through strategic email initiatives, demonstrating strong copywriting skills in creating compelling email copies. Implemented and optimized email workflows, tracked key metrics, and executed audience segmentation for targeted campaigns.

Lead Generation Copywriting Workflows Metrics Segmentation

Education

Degrees, certifications, and relevant coursework

Govt college university Faisalabad

Bachelors, English literature and linguistics

2020 - 2024

Studied the curriculum for the Bachelor's degree in English Literature and Linguistics. Gained knowledge in literary analysis, linguistic theories, and communication skills.