Muhammad Sajid

I am a proactive virtual assistant and customer support specialist with over 2 years of experience delivering administrative support, email and calendar management, data entry, and client communication that improve operational efficiency and client satisfaction. I consistently implemented process improvements—such as an email tracking system—that reduced response times by 30% and managed five-plus client accounts simultaneously while maintaining high service standards.

My background includes hands-on customer support work, handling 50+ inquiries daily with a 95% satisfaction rating and collaborating with technical teams to reduce issue resolution time by 20%. I bring strong research and report-writing skills, advanced English communication, and proficiency with MS Office, Google Workspace, CRM systems, and social media platforms.