Hareem Abdullah
@hareemabdullah
Sales Team Lead with expertise in client management and process optimization.
What I'm looking for
As a Sales Team Lead and Virtual Assistant, I leverage a strategic approach to client management and team coordination. My experience in sales leadership has enabled me to drive performance, foster client relationships, and achieve revenue targets across diverse markets. I excel in operational efficiency and multitasking, ensuring high-quality customer support.
During my tenure at Rainbow Communications, I led and mentored sales teams to exceed targets while optimizing workflows using CRM systems. My focus on data-driven strategies has significantly boosted conversions and maximized revenue. I am dedicated to enhancing team productivity and delivering exceptional service, backed by strong analytical skills and problem-solving abilities.
Experience
Work history, roles, and key accomplishments
Sales Team Lead
Rainbow Communications
Apr 2024 - Jul 2024 (3 months)
Led and mentored sales teams to exceed targets, optimized workflows using CRM systems, and implemented data-driven strategies for revenue growth. Strengthened client relationships and tracked sales performance to align with business goals.
Sales Executive
DEDA Capital Markets
Apr 2024 - May 2024 (1 month)
Achieved top rankings in client acquisition and retention through innovative sales strategies. Demonstrated strong communication and leadership skills in a dynamic market.
Virtual Assistant
RCM Matter
Oct 2023 - Dec 2023 (2 months)
Provided virtual assistance including appointment scheduling, remote patient monitoring, and insurance claims tracing. Excelled in administrative tasks and virtual transcriptions.
Expense Validator
Sensible Bpo
Oct 2023 - Nov 2023 (1 month)
Reviewed and processed employee expense claims for accuracy and compliance. Identified discrepancies and prepared reports on expense trends.
Call Center Representative
Digital Solution Management Company
Dec 2022 - Jul 2023 (7 months)
Ranked in the top 10% nationally for customer service. Managed a high volume of transactions while maintaining excellent customer relations and achieving significant sales growth.
Education
Degrees, certifications, and relevant coursework
Virtual University Of Pakistan
Bachelor of Psychology, Psychology
2023 - 2026
Activities and societies: Involved in virtual medical receptionist tasks, appointment scheduling, and remote patient monitoring.
Pursuing a Bachelor of Psychology, focusing on understanding human behavior and mental processes, which aids in effective client management and support.
CAA Model College
High School Diploma
2020 - 2022
Completed secondary education with a focus on foundational skills necessary for further studies and professional development.
Modernage Public School
High School Diploma
2018 - 2020
Activities and societies: Managed transactions and maintained excellent customer relations.
Achieved top 10% nationally in customer service surveys, demonstrating strong communication and interpersonal skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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