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@thetop5
Aspiring Virtual Assistant with a focus on marketing and client engagement.
I am a dedicated professional currently pursuing a Virtual Assistant position in the marketing field. My goal is to enhance my professional qualifications through continuous learning and contribute effectively to a dynamic organization. I believe that learning never ends, and I am eager to work in a change-oriented environment where I can gain new experiences and skills.
In my current role at NSOL BPO, I have successfully conducted cold calling campaigns to generate leads and created engaging content for various platforms to enhance client visibility and engagement. I am proficient in using Customer Relationship Management (CRM) software to organize leads and client interactions effectively, and I have utilized skip tracing techniques to locate and engage potential clients. My experience also includes managing content creation and social media platforms to strengthen online presence and developing brand kits and logos to enhance brand identity.
Previously, I served as a Team Lead at Hashi Group of Companies, where I developed processes to increase efficiency and facilitated collaboration between cross-functional teams. I provided leadership and mentorship to my team, resulting in increased productivity. My diverse background in customer service and sales has equipped me with strong communication and leadership skills, making me a valuable asset in any team.
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Work history, roles, and key accomplishments
NSOL BPO
Apr 2024 - Present (1 year 7 months)
Currently working as a Virtual Assistant focusing on marketing, conducting cold calling campaigns, creating engaging content, and managing social media platforms to enhance client visibility. Proficient in CRM software and skilled in skip tracing techniques to locate potential clients.
Hashi Group of Companies
Jun 2023 - May 2024 (11 months)
Led a team to develop processes that increased efficiency and facilitated collaboration between cross-functional teams, resulting in improved productivity and successful project completion.
Bahira Enclave Islamabad
Nov 2019 - Oct 2020 (11 months)
Provided customer service in real estate, assisting clients with rental properties and utilizing sales techniques to build relationships and close sales, contributing to increased sales performance.
All Star BPO
Sep 2018 - Sep 2019 (1 year)
Exceeded sales targets by analyzing customer purchasing patterns and providing expert advice on products and services, demonstrating strong multitasking and prioritization skills.
Degrees, certifications, and relevant coursework
Diploma of Associate Engineer, Electronics
2017 - 2020
Completed a Diploma in Electronics, focusing on practical and theoretical aspects of electronic systems and devices.
Matriculation, General Education
2006 - 2016
Completed Matriculation, gaining foundational knowledge in various subjects and developing essential skills for further education.
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