Mariyam Aleem
@mariyamaleem
Dedicated virtual assistant with strong customer service skills.
What I'm looking for
I am a dedicated virtual assistant with a strong background in customer service and administrative support. My experience spans various roles, including cold calling, sales processing, and graphic design, which have equipped me with a diverse skill set. I thrive in fast-paced environments and am committed to enhancing client satisfaction through effective communication and operational efficiency.
Throughout my career, I have successfully managed client inquiries, generated leads, and processed sales inquiries. My time at Safetynet Group LLC as a cold caller honed my ability to adhere to established scripts while documenting interactions accurately. Additionally, my role as a graphic design associate allowed me to combine creativity with customer engagement, ensuring that client specifications were met while maintaining brand standards.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Noor College Of Professional Education
May 2024 - Jul 2024 (2 months)
Provided administrative support, managed quotations, proposals, and handled inbound & outbound calls to enhance client satisfaction and operational efficiency.
Cold Caller
Safetynet Group LLC
Feb 2024 - Apr 2024 (2 months)
Conducted cold calls to generate leads, adhered to established scripts and targets while accurately documenting interactions.
Customer Service Representative
1AZ0 Marketing Pvt (Ltd.)
Jul 2022 - Sep 2023 (1 year 2 months)
Obtained client information through cold calls, qualified prospects by established criteria, and passed opportunities to the floor manager.
Sales Processing Coordinator
Energyshire Limited
Jun 2020 - May 2021 (11 months)
Generated and processed sales inquiries efficiently within the Sales Processing Department.
Graphic Design Associate
TheGecko.store
Dec 2018 - Feb 2020 (1 year 2 months)
Designed custom product graphics to meet client specifications and brand standards, while managing customer inquiries and interactions on social media.
Customer Service Representative
Timehouse.pk
Feb 2018 - Aug 2018 (6 months)
Involved in customer service for a local business provider, assisting with online purchases, addressing complaints, and tracking the courier.
Education
Degrees, certifications, and relevant coursework
University of Karachi
Master of Arts, MA
2021 - 2024
University of Karachi
Bachelor of Arts, BA Hons.
2021 - 2023
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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