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@shahinshaikh
Dedicated customer care and sales executive with strong communication skills.
I am a motivated professional with experience in customer care and sales, specializing in the share market and educational services. My journey began at Teleacess Pvt Ltd, where I excelled as a Customer Care Executive, assisting clients with demat account openings and addressing their queries related to the Anand Rathi Shares and Stock Broker Limited app.
Currently, I am working as an Outbound Sales Executive at The White Canvas Co, where I engage with prospective students, guiding them towards their career choices and promoting courses offered by MAAC Institute. My role involves proactive outreach through calls and providing valuable insights to help students make informed decisions about their education.
In my upcoming position as a Senior Sales Executive at Cosmic Safety Pvt Ltd, I will leverage my skills to connect with candidates interested in international safety-related courses. I am passionate about helping individuals achieve their goals and am committed to delivering exceptional service in every interaction.
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Work history, roles, and key accomplishments
Cosmic Safety Pvt Ltd
Jul 2024 - Jan 2025 (6 months)
Managed admissions for international safety-related courses, working remotely. Connected with candidates via calls, emails, and WhatsApp to facilitate enrollment.
The White Canvas Co
Jun 2023 - May 2024 (11 months)
Approached students for MAAC Institute courses and provided career guidance. Conducted outbound calls to prospective students to discuss educational opportunities.
Teleacess Pvt Ltd
Dec 2022 - Jun 2023 (6 months)
Resolved customer inquiries and issues related to demat account opening and general queries for the Anand Rathi Shares and Stock Broker Limited app. Provided support and solutions to users regarding share market-related concerns.
Degrees, certifications, and relevant coursework
HSE (Commerce), Commerce
Grade: 52%
Completed higher secondary education with a focus on commerce. Acquired foundational knowledge in business principles and related subjects.
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