Looking for a job

Shahidul hauk

@shahidulhauk

Message

I drive post-sales service, customer retention, and business growth.

India

Message

What I'm looking for

I'm looking to drive seamless customer experiences, strengthen long-term client relationships, and combine strategic thinking with hands-on execution in a fast-paced environment.

At Livspace, I manage post-sales support as the primary contact for product, service, and warranty queries, coordinating teams to resolve issues quickly and improve customer satisfaction.

Previously at Godrej & Boyce, I grew order bookings by 20%, delivered high-value sales with designers, builders, and government clients, and led sales and channel partner teams.

Experience

Work history, roles, and key accomplishments

Current

Manager Post Sales

Current

Livspace

Aug 2024 - Present (2 years 1 month)

Delivered high-quality after-sales support by acting as the primary point of contact for all product, service, and warranty queries. Successfully collaborated with cross-functional teams to resolve customer issues within deadlines, improving overall service efficiency. Strengthened customer satisfaction through proactive follow-ups and effective decision-making. Streamlined technician allocation a

Assistant Sales Manager

Godrej & Boyce Mfg. Co. Ltd.

Jun 2022 - May 2023 (11 months)

Drove market and business development initiatives by identifying and converting new client opportunities. Monitored territory performance through Salesforce and adapted strategies to achieve a 20% increase in order bookings. Planned and executed in-store promotional events that boosted visibility and revenue. Mentored sales teams on effective selling and cross-selling techniques, leading to strong