Shaheer k
@shaheerk
I resolve e-commerce customer issues across email, chat, and retail operations.
IndiaWhat I'm looking for
At Alanees Electronics in Qatar, I supported customers through email, Zoko chat, and in-person service, handling e-commerce orders, product inquiries, issue resolution, and follow-up.
Over more than six years supervising store operations, I coordinated sales, inventory, and operations teams; maintained accurate POS transactions, sales reports, stock records, and documentation; and helped teams meet customer-service and sales targets. I'm comfortable supporting remote US business hours and using ChatGPT for drafting, summarising, and everyday productivity.
Experience
Work history, roles, and key accomplishments
Supervisor
Alanees Electronics
Nov 2019 - Apr 2026 (6 years 5 months)
Supervised daily store operations and staff activities while maintaining customer service standards. Handled customer concerns, supported issue resolution, and coordinated with sales, inventory, and operations teams.
Education
Degrees, certifications, and relevant coursework
Higher Secondary (Plus Two) - Commerce
Higher Secondary, Commerce
Completed Higher Secondary education in Commerce in 2013.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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