At Elite Automation Group PH Inc., I supported the CEO and served as a communication bridge between leadership and the team. I managed executive communications, coordinated meetings, and recorded minutes and action items.
I monitored team KPIs and performance, helped address roadblocks, and coordinated with Team Leaders, QA staff, and trainers. I also trained new hires and supported leadership training sessions.
At Container Logistics Group, I coordinate virtual assistants and daily shipment communications. I maintain operational trackers, prepare shipping documents, and help resolve shipment delays and container issues.
I also build dashboards in Looker Studio and support workflow automation using Google AppSheet, Apps Script, and spreadsheet formulas. My experience includes customer escalations, invoicing support, and reporting.
