Shafaet Hossain

I am a customer service professional and former English language instructor with hands-on experience in visa processing, fraud detection, and cross-cultural communication. I ensure compliance with government regulations while delivering accurate, timely service to applicants.

As an instructor, I planned and delivered lessons, assessed student progress, and developed curriculum to improve language proficiency. My background in Chinese language and culture and participation in language education forums strengthen my educational and intercultural capabilities.

I bring strong written and verbal communication, Microsoft Office proficiency, analytical problem-solving, and a commitment to maintaining high service standards and client satisfaction.