Shae Kadhim

I’m a results-driven administrative and sales professional with experience in business operations, customer relations, billing, and client management. I focus on building strong client relationships and delivering exceptional customer experiences in fast-paced environments.

As a business owner of Extensions by Shae, I founded and grew an independent luxury hair extension business from the ground up. I built a client base of 50+ appointments within the first month through strategic branding, referrals, and social media marketing, while managing consultations, scheduling, deposits, inventory, finances, website development, and client communication.

In my role as an Administrative Assistant / Billing Coordinator at Knight Pest Control, I manage scheduling, billing, invoicing, payment tracking, and customer accounts. I serve as the primary point of contact for customer inquiries by phone and email, maintain organized documentation using the company’s proprietary management software, and support daily office operations while balancing multiple priorities.

Earlier, as a Sales Consultant at Acura of Peoria, I consistently exceeded sales goals through relationship-focused, consultative selling in a luxury automotive environment. I used CRM software, managed customer follow-up, and assisted with financing documentation to strengthen customer relationships and provide exceptional service.