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Madison Luck

@madisonluck

Office Administrator at Heritage Cooperative handling agricultural product orders, inventory, billing, and customer recommendations.

United States

Message

At Heritage Cooperative, I manage customer orders for custom-applied agricultural chemicals and fertilizers, keeping them accurate from order entry through completion. I also coordinate inventory receiving, transfers, and purchase orders.

I help customers find agricultural products and provide recommendations based on their needs. I process payments, prepare billing documentation, and generate operational reports.

Earlier, I scheduled appointments and supported customers at Nevaeh Salon & Spa and Massage Envy. I used Meevo at Massage Envy to manage appointments and maintain customer information.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator

Current

Heritage Cooperative

Oct 2022 - Present (4 years)

Manage customer orders for custom-applied agricultural chemicals and fertilizers, ensuring accuracy from order entry through completion. Coordinate inventory receiving, transfers, and purchase orders while maintaining accurate records.

Agricultural Products Fertilizer and Chemical Orders Inventory Management Purchase Order Inventory Transfers Billing Data Entry Records Management Accounts Receivable Accounts Payable (AR AP)Microsoft Office Google Workspace Customer Service Product Recommendations Problem Solving Professional communication

Receptionist

Nevaeh Salon & Spa

Jun 2022 - Oct 2022 (4 months)

Managed appointment scheduling, customer check-in/check-out, product recommendations, and schedule communications. Balanced cash drawer, completed daily closing procedures, and resolved customer concerns professionally.

Appointment Scheduling Customer Service Cash Handling Problem Solving Professional communication

Front Desk Associate

Massage Envy

Dec 2021 - Jul 2022 (7 months)

Scheduled appointments using Meevo, managed a multi-line phone system, and maintained accurate customer information. Educated customers about memberships, promotions, and retail products while providing customer-focused service.

Meevo Multi Line Phone Systems Customer Service Sales Support Professional communication