Kaylen Taylor
@kaylentaylor
General Business Administrator with expertise in sales and customer service.
What I'm looking for
I am a General Business Administrator with over five years of experience in sales and customer service. My expertise lies in enhancing customer loyalty and satisfaction through personalized consultations. I possess strong organizational and communication skills, which have been instrumental in my ability to analyze trends and multitask effectively.
Throughout my career, I have successfully built and maintained long-term relationships with clients, leading to repeat business and referrals. My role as a Stylist at AKIRA allowed me to provide expert fashion advice tailored to client preferences, while my current position as a Brand Ambassador at Sephora has further honed my skills in engaging customers and driving loyalty through personalized beauty consultations.
I am driven to leverage my expertise in a dynamic business environment to achieve impactful results and foster long-term client relationships. I am committed to continuous improvement and excellence in all my professional endeavors.
Experience
Work history, roles, and key accomplishments
Brand Ambassador
Sephora
Jul 2024 - Present (1 year 1 month)
Engaged customers through brand representation, product demonstrations, and consultations to drive loyalty and sales. Delivered personalized beauty consultations, exceeding customer satisfaction benchmarks.
Head Cashier
Family Dollar
May 2024 - Present (1 year 3 months)
Adapted to new technologies to improve team efficiency and workflow. Implemented a new cash handling protocol that improved transaction accuracy, resulting in enhanced financial integrity and customer trust.
Stylist
AKIRA at Hyde Park
Jun 2020 - Feb 2025 (4 years 8 months)
Provided expert fashion advice tailored to client preferences, enhancing brand loyalty and customer satisfaction. Developed personalized styling consultations integrating the latest fashion trends with individual client needs.
Reservation Agent
EZLinks Golf, LLC.
Jul 2021 - Dec 2021 (5 months)
Managed 100+ calls daily, delivering professional telephone and email support to customers. Built rapport with customers while answering inquiries, making recommendations, and converting conversations into bookings.
Education
Degrees, certifications, and relevant coursework
DeVry University
Associate of Science, Business Administration
2020 - 2022
Grade: 3.1
Activities and societies: Perfect Attendance (2021)
Completed an Associate of Science in Business Administration. Achieved a graduating GPA of 3.1.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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