Shadiat Ogunsakin
@shadiatogunsakin
Healthcare informatics professional improving EHR workflows, data quality, and compliance across behavioral health.
What I'm looking for
I am a Healthcare Operations & Informatics professional with 6+ years improving EHR workflows, advancing data quality, and ensuring compliance across behavioral health and acute care programs. I hold an MS in Health Information Management and Technology and active involvement in professional societies.
I have driven measurable improvements—raising documentation accuracy by 20% and reporting efficiency by 25%—by partnering with clinical, IT, and administrative teams to optimize SmartCare and Anasazi EHR workflows, lead QA reviews, and prepare compliance and audit documentation.
My strengths include data analytics and visualization (Power BI, Tableau, Excel), health data standards (HL7, FHIR, ICD-10), cross-functional collaboration, and staff training on HIPAA and documentation standards to strengthen audit readiness and patient outcomes.
Experience
Work history, roles, and key accomplishments
Operations and Rehabilitation Manager
Volunteers of America Chesapeake and Carolinas
Nov 2023 - Present (1 year 10 months)
Directed daily operations for a 50+ client rehabilitative/reentry program, ensuring 100% compliance with state and federal regulations and reducing documentation errors by 18% while improving reporting efficiency by 25%. Led QA reviews, trained staff on HIPAA and documentation standards, and implemented EHR workflow optimizations to strengthen audit readiness.
ACT Case Manager / Reauthorization Specialist
Community Connections
Apr 2021 - Sep 2023 (2 years 5 months)
Managed a caseload of 40+ adults in community-based behavioral health services, maintained 98% accuracy in care plan authorizations, and produced quarterly EMR-derived reports to inform clinical performance and compliance audits. Coordinated with external providers to improve continuity of care and data security practices.
Psychiatric Counselor
Psychiatric Institute of Washington
Sep 2019 - Apr 2021 (1 year 7 months)
Provided individual and group counseling for patients with severe mental illnesses and supported development of departmental workflows and policies while conducting research and reports to identify behavioral health trends. Contributed to clinical process improvements and documentation practices.
Education
Degrees, certifications, and relevant coursework
University of Maryland Global Campus
Master of Science, Health Information Management and Technology
Activities and societies: Upsilon Phi Delta Honor Society; NSLS – National Society of Leadership & Success
Master of Science in Health Information Management and Technology completed with honors society memberships noted.
University of Maryland Eastern Shore
Bachelor of Science, Kinesiology (Health Fitness concentration)
2014 - 2018
Bachelor of Science in Kinesiology with a concentration in Health Fitness completed in December 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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