Shabaz Arzoo

At Innover Digital, I handle inbound customer queries and complaints across voice, email, and chat for an international client base.

I resolve issues within defined turnaround times, maintain accurate CRM case documentation, and consistently meet quality assurance and service-level targets. My work is grounded in clear communication, organized recordkeeping, and practical problem-solving.

Previously at Teleminds, I supported customers with inquiries and service issues while contributing to daily sales and service operations.

I'm now looking to bring my customer support, calendar and inbox management, data entry, and remote coordination skills to a Virtual Assistant role supporting international clients.