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Setty Trinadharao

@settytrinadharao

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NOC Engineer with 3.5 years of experience in IT infrastructure.

India

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What I'm looking for

I am looking for a role that offers opportunities for growth and challenges in IT infrastructure management.

I am a dedicated NOC Engineer with 3.5 years of experience at Cognizant Technology Solutions, specializing in Network Operations Centre support. My expertise lies in monitoring and maintaining IT infrastructure to ensure the availability and functionality of servers, networks, and applications. I have a proven track record of troubleshooting and resolving network and system issues, performing root cause analysis, and implementing corrective actions to prevent recurring problems.

Throughout my career, I have developed strong skills in alert monitoring using tools such as Zabbix, Solar Winds, and Splunk. I am committed to delivering efficient incident and request resolutions while maintaining effective communication with clients. My proactive approach has led me to identify and implement work optimization opportunities, contributing to the overall effectiveness of service operations. I am also passionate about continuous learning and enhancing my technical skills to increase job effectiveness.

Experience

Work history, roles, and key accomplishments

Current

NOC Engineer / Data Center Engineer

Current

Cognizant Technology Solutions

Jan 2022 - Present (3 years 5 months)

Monitored and maintained the health of IT infrastructure, ensuring the availability and functionality of servers, networks, and applications. Troubleshot and resolved network and system issues, and was involved in incident management, performing root cause analysis, and implementing corrective actions to prevent recurring issues.

Zabbix Solarwinds Splunk Jira Virtualization Dynatrace New Relic Grafana VMware VSphere

Education

Degrees, certifications, and relevant coursework

Sangai International University

BSc, Science

Completed a Bachelor of Science degree, gaining foundational knowledge in various scientific disciplines. Focused on developing analytical and problem-solving skills relevant to the field.

Andhra Pradesh Open School Society

Intermediate, General Studies

Completed Intermediate education through the Andhra Pradesh Open School Society. Developed a broad understanding of core subjects and prepared for higher education.

Secondary school

10th Grade, General Studies

Completed 10th grade at a secondary school. Acquired fundamental knowledge across various subjects, laying the groundwork for further academic pursuits.