Sena Bitirim

Promoted to Team Leader for the final six months, overseeing a 45-person account management team. Grew portfolio by 25% and engagement by 15% through tailored account plans and performance data.

Designed and executed digital marketing strategies across social, paid media, and event channels, increasing engagement by 30% and growing follower base by 50% in six months.

Co-led cross-functional IT projects from planning through deployment, managing a national logistics platform across 7 provinces. Built KPI reports in Excel and Power BI and presented to senior executives.

Directed planning, procurement, and vendor strategy for ICT contracts, including the Sony Memnon archive digitisation partnership and digital restoration of the TAI archive. Managed digital archiving for the Ministry of Foreign Affairs.

Delivered direct sales and customer relationship management for Türksat services, conducting face-to-face visits and field sales activities to support customer acquisition and growth.

Coordinated the Türksat MPLS Service Development Project and supported business development and sales protocols across multiple ICT initiatives.

MBA in Digital Marketing from the University of Sunderland, London Campus, completed in 2024.

Completed PMP Certification Exam Preparation (PMI, 6th Edition) in 2023.

Earned the Professional Scrum Master certification from Türk Telekom Innova in 2022.

Completed PMI-Based Project Management Training and Certification in 2021.

Completed ISO 9001 / 14001 / 22301 / 27001 / 45001 Awareness training in 2021.

MSc in Information Systems from Hacettepe University, completed in 2019.

BSc in International Relations and European Union from Izmir University of Economics, completed in 2017.