selwest iris

At Centro / DrChrono by EverHealth, I manage end-to-end revenue cycle operations for multiple U.S. healthcare providers, from claim submission and payment posting through AR follow-up, appeals, and reimbursement recovery.

I've reduced AR Days to approximately 15 days, improved collections by 70–85%, and reduced quarterly denial rates to approximately 1–2% through aging cleanup, claim audits, payer follow-up, and payer-specific workflow improvements.

I credential physicians, NPs, and PAs with Medicare, Medicaid, and commercial payers using CAQH, PECOS, and NPPES. My experience spans Psychiatry, Psychotherapy, Family Practice, Urgent Care, Chiropractic, Podiatry, Gynecology, and EMS.

Before healthcare RCM, I supported customer operations and quality initiatives at Uber, improving operational quality metrics and helping eliminate a backlog of more than 3,000 customer cases. I'm experienced working remotely with U.S.-based organizations and available during U.S. business hours.