Open to opportunities

Sel Ndlovu

@selndlovu

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Dynamic talent acquisition professional with global recruitment expertise.

United Kingdom

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What I'm looking for

I seek a role that fosters collaboration, values innovation, and offers opportunities for professional growth.

I am a dynamic talent acquisition professional with over 12 years of experience in recruitment across the UK, Europe, Middle East, and Sub-Saharan Africa. My journey has equipped me with a deep understanding of the telecommunications, IT, medical diagnostics, and technology industries. I pride myself on being a high delivery individual and a relationship builder, adept at managing both internal and external client relationships.

Throughout my career, I have successfully led teams while also contributing as an individual recruiter. My role at Microsoft as a Global Talent Partner has allowed me to develop innovative sourcing strategies and build strong relationships with project hiring managers. I am committed to aligning talent acquisition strategies with project objectives, ensuring that I meet the diverse needs of clients while maintaining a strong employer brand.

My experience as a Senior Account Manager has further honed my skills in contract negotiation, market benchmarking, and full-cycle recruitment. I have consistently exceeded KPIs and revenue targets, demonstrating my ability to create and manage recruitment opportunities effectively. I am passionate about fostering a collaborative work environment and supporting my team in achieving their goals.

Experience

Work history, roles, and key accomplishments

Current

Global Talent Partner

Current

Joint Talent

Collaborated with Microsoft business leaders to develop innovative global sourcing strategies, focusing on contemporary technologies to attract top-tier talent. Built strong relationships with hiring managers, managed expectations, and advised on hiring processes to efficiently meet talent needs.

Sourcing Relationship Management Employer Branding Sourcing Technology Managing Expectations

Snr Account Manager EMEA

Red Global

Feb 2023 - Jun 2024 (1 year 4 months)

Led key accounts for Ericsson, Dell, and Microsoft, building a new technical Telco and IT unit and cultivating clients for new business opportunities. Managed the full recruitment lifecycle, including negotiating terms, recruiting talent, market benchmarking, leading the account team, and serving as the point of escalation for client issues.

Account Management Client Relationship Management Technical Recruitment Contract Negotiation Benchmarking Team Leadership Full Life Cycle Recruiting Business Development Talent Sourcing

Snr Account Manager EMEA

First Point Group UK

Oct 2018 - Jan 2023 (4 years 3 months)

Led key telco accounts (Ericsson, Nokia, Huawei) across EMEA, managing resourcing requirements for projects and contract employees. Responsibilities included negotiating contracts and rates, sourcing and selecting talent, contract management, visa services, and growing assigned accounts. Provided RPO services on-site at Ericsson for large projects.

Account Management Telco Recruitment Contract Negotiation Talent Sourcing Contract Management Business Growth Labor Law RPO

Account Manager

First Point Group UK

Sep 2015 - Oct 2018 (3 years 1 month)

Managed key telco accounts for the UK and South Africa, overseeing the recruitment, sourcing, and selection of project resources. Handled contract administration, rate negotiation, and visa support, providing ad hoc support as needed. Was promoted to Senior Account Manager based on performance.

Account Management Telco Recruitment Talent Sourcing Contract Management Visa Support Resource Management Client Relationship Management

Telco Snr Talent Acquisition Partner

Resource Solutions

Mar 2013 - Jul 2015 (2 years 4 months)

Recruited for assigned global accounts within an RPO model, supporting 24 countries across the UK and Africa. Managed the full end-to-end recruitment process, including sourcing, interviews, shortlisting, and pre-employment screening for high-volume roles.

Talent Acquisition RPO Sourcing Interviewing Screening

Talent Acquisition Partner

Alere Healthcare

Jan 2010 - Dec 2012 (2 years 11 months)

Managed the end-to-end recruitment and selection process for the Toxicology UK division, including PSL management and contract negotiation. Successfully reduced the time to hire to 45 days and effectively headhunted candidates for hard-to-fill roles.

Talent Acquisition PSL Management Contract Negotiation Time To Hire Reduction Head Hunting Healthcare Recruitment

Regional Key Account Manager

RAC Motor & Emergency Services

Mar 2006 - Dec 2009 (3 years 9 months)

Responsible for managing customer accounts and ensuring high levels of customer care and relationship management for existing clients. Ensured the team maintained timeous call and response rates and handled all response handling and escalations effectively.

Account Management Customer Care Relationship Management Team Management Escalation Management Client Management

Education

Degrees, certifications, and relevant coursework

University of Salford

Bachelor's Degree, Industrial Psychology

2003 - 2006

Studied the principles of industrial psychology, focusing on human behavior in the workplace. Gained knowledge in areas such as organizational development, personnel selection, and training.

ACADEMY OF LEARNING

Diploma, Accounting & Credit Control

1997 - 1999

Completed a diploma program focused on accounting principles and credit control practices. Developed skills in financial record-keeping, credit risk assessment, and debt management.