Looking for a job

S Selma

@selma

Travel operations specialist at Safar2go Travel Agency managing B2B and B2C bookings and personalized travel assistance.

Morocco

Message

At Safar2go Travel Agency, I manage travel bookings, reservations, and inquiries for B2B and B2C clients and suppliers. I coordinate with partner agencies and suppliers on pricing, availability, and service requests.

I also provide personalized travel assistance to local and international clients, handle documentation and follow-ups, and support daily operations. Previously, I advised students on study-abroad destinations and supervised evening operations at a Korean restaurant.

Experience

Work history, roles, and key accomplishments

Current

Travel Operations & Customer Service Specialist

Current

Safar2go Travel Agency

Jan 2025 - Present (1 year 10 months)

Managed travel bookings, reservations, and inquiries for B2B and B2C clients. Coordinated with partner agencies and suppliers, and provided personalized travel assistance.

B2B and B2C Customer Service Operations Coordination Communication Skills Customer Relationship Management Problem Solving Adaptability

Education & Destinations Advisor

Consulting Agency

Jan 2023 - Dec 2024 (1 year 11 months)

Advised students on study abroad opportunities and academic pathway choices. Assisted clients in selecting suitable destinations and maintained strong client relationships.

Customer Relationship Management Communication Skills Problem Solving Adaptability

Night Manager

Korean Restaurant

Jan 2022 - Dec 2023 (1 year 11 months)

Supervised evening restaurant operations, maintaining service standards and efficiency. Managed staff coordination, handled customer inquiries, and performed cash management and daily closing procedures.

Operations Coordination Communication Skills Customer Relationship Management Problem Solving Adaptability