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Mbara Brahim

@mbarabrahim

Hospitality and tourism professional who manages hotel and restaurant operations while coordinating eco-tourism projects.

Morocco
Message

What I'm looking for

I’m looking for a hospitality or tourism role where I can lead guest-focused operations, manage reservations, and support tourism project coordination—especially in multilingual environments with room to grow.

I’m a motivated, versatile professional with a background in audiovisual production, environmental tourism project design, and hospitality management. I bring proven experience across hotel operations, restaurant management, and tourism services, including international collaboration with Spanish-speaking clients.

In my most recent role, I’ve served as a Restaurant Manager, and I’ve also worked as a Spanish Operations Team Member for a travel agency in Casablanca. These experiences strengthened my ability to lead day-to-day operations, communicate clearly with guests, and resolve issues quickly.

Earlier in my career, I worked across guest-focused positions, including Hotel Receptionist & Reservation Assistant, Hotel Host, and Guesthouse Manager. I learned how to support smooth guest journeys through reservation support, front-desk coordination, and service-oriented problem solving.

Alongside hospitality, I studied Cinematic and Audiovisual Production & Management and specialized in Eco-Tourism Project Design and Management. I’m passionate about travel, music, and performing arts, and I aim to combine customer-focused hospitality with tourism project coordination and creative communication.

Experience

Work history, roles, and key accomplishments

HO

Hotel Receptionist & Reservation Assistant

Hotel Al Baraka Ouarzazate

Jan 2022 - Jan 2023 (1 year)

Handled hotel reception support and assisted with reservations at Hotel Al Baraka in Ouarzazate. Provided guest information and addressed issues to support a smooth check-in and booking experience.

CH

Guesthouse Manager

Chez Brahim Guesthouse Aït Ben Haddou

Jan 2020 - Jan 2020 (0 months)

Managed daily operations of Chez Brahim Guesthouse in Aït Ben Haddou, ensuring consistent guest services. Coordinated hospitality tasks and supported guest satisfaction through effective communication.

NC

Spanish Operations Team Member

Nuitée Travel Agency Casablanca

Jan 2024 - Present (2 years 5 months)

Supported Spanish-speaking operations for Nuitée Travel Agency by coordinating tourism services and assisting clients. Communicated with stakeholders to help ensure smooth travel experiences.

Education

Degrees, certifications, and relevant coursework

NS

Not specified

Bachelor’s Degree, Cinematic and Audiovisual Production & Management

2018 - 2022

Bachelor’s degree in Cinematic and Audiovisual Production & Management (2018–2022).

NS

Not specified

Specialized Technician Diploma, Eco-Tourism Project Design and Management

2019 - 2021

Specialized Technician Diploma in Eco-Tourism Project Design and Management (2019–2021).

NS

Not specified

Baccalaureate, Humanities

2016 - 2017

Baccalaureate in Humanities (2016–2017).

NS

Not specified

Diploma, Spanish Studies

Grade: B2

Diploma in Spanish Studies – Level B2; year not specified.

Tech stack

Software and tools used professionally

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