Anas Iziki

I am an organised and results-oriented Customer Service Professional with a proven track record of significantly increasing service quality. My outstanding communication and relationship-building skills enable me to inspire confidence and loyalty among customers. I thrive in dynamic environments and adapt quickly to new processes, consistently achieving outstanding results.

Throughout my career, I have gained extensive experience in customer service roles, including my time as a Customer Advisor at Nike and a Travel Consultant at American Express Global Business Travel. I have honed my skills in responding to customer inquiries, managing cases on Salesforce, and collaborating with internal teams to meet KPIs. My hands-on training with various booking tools and customer service platforms has equipped me with the technical knowledge necessary to excel in this field.

I am currently seeking a new, challenging role in a charity that will allow me to utilise my existing skills while contributing to a meaningful cause. I am passionate about providing exceptional service and making a positive impact in the community.