Open to opportunities

Jude Gonzales

@judegonzales

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Content moderation and data-processing specialist skilled in Python, documentation, and digital platform safety.

Philippines

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What I'm looking for

I seek a role where I can apply content moderation and data-processing expertise, continue learning technical skills, and help improve platform safety and team workflows.

I am a detail-oriented content moderator and data processing specialist with experience monitoring user-generated content, enforcing platform policies, and producing moderation reports. I have worked in high-volume BPO environments where I improved content safety procedures and ensured accurate, timely data entry.

I hold coursework in mathematics from the University of the Philippines Diliman and bring practical skills in Python, Microsoft Office (Outlook, Excel), documentation, and creating job aids. I am committed to continuous skill development and contributing to a team's operational excellence and online-safety goals.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

Teleperformance

May 2023 - Present (2 years 4 months)

Monitors user-generated content across online platforms to detect and remove policy-violating material, prepares reports on moderation trends, and collaborates with cross-functional teams to improve moderation policies and compliance.

Content Moderation Reporting Online Safety Cross Functional Collaboration Trends Analysis Compliance

Data Processing Representative

SWAK BPO

Mar 2022 - Oct 2022 (7 months)

Processed and verified customer and account data within time limits, corrected data inconsistencies, generated reports, and performed backups to ensure data accuracy and integrity.