Open to opportunities

Selasi Ewurama Gedjah

@selasiewuramagedjah

Message

Sales and marketing professional driving customer growth and operational efficiency.

Ghana

Message

What I'm looking for

I seek a customer-focused role where I can drive sales growth, improve processes, collaborate across teams, and develop marketing strategies while using CRM and data to measure impact.

I am a results-driven sales and marketing professional with over six years of experience improving efficiencies, closing deals, and coordinating customer delivery across automotive and telecommunications sectors. I have a track record of identifying marketing trends, supporting after-sales teams, producing sales and financial reports, and increasing customer satisfaction through problem resolution and clear product communication.

I have held roles from sales intern to sales and marketing executive and project officer, performing administrative functions, quality assurance, data entry, and field support. I combine practical CRM and MS Office skills with creativity in graphic design (Photoshop, Canva) and a collaborative approach to deliver measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Sales and Marketing Executive

Current

Zonda Tec Ghana Ltd

Jul 2021 - Present (4 years 2 months)

Introduced Zonda vehicles to customers, explained features, pricing and financing, and supported closing and delivery processes to improve sales conversion and customer satisfaction.

Sales Marketing Lead Follow Up Customer Relations Reporting Cross Functional Collaboration CRM

Project Officer

Ministry of Energy

Jan 2021 - Jun 2025 (4 years 5 months)

Performed administrative and quality management functions including process audits, developing standards, supervising distribution, and training manufacturers to ensure product and service compliance.

Quality Management Training Administrative Support Data Entry Reporting

Data Entry Clerk

Ministry of Energy (National Service)

Oct 2020 - Jul 2021 (9 months)

Uploaded and verified scanned records, corrected data errors, maintained inventory records, and managed documents to ensure accurate datasets for analysis.

Data Entry Database Management 10 Key Document Management Inventory Management MS Excel Record Scanning

Sales Executive Intern

MTN Ghana

Jun 2018 - Aug 2018 (2 months)

Assisted sales leads with customer maintenance, demonstrated products, organized promotional events, and supported community engagement to increase sales volume.

Customer Engagement event support CRM Mobile Money Agent Relations Communication MS Excel

Mobile Financial Services Intern

Millicom Ghana Limited

Jul 2017 - Aug 2017 (1 month)

Deployed and trained customers on Tigo Cash USSD and app features, resolved mobile financial service issues, and introduced services to agents and customers, improving satisfaction.

USSD Platform USSD Platforms Customer Support Training Troubleshooting Customer Acquisition

Sales Intern

Millicom Ghana Limited

Jul 2016 - Aug 2016 (1 month)

Supported sales leads with follow-up calls, tracked sales trends for analysis, coordinated paperwork, and helped resolve customer issues to improve retention.

Sales Support Lead Follow Up Reporting Administrative Assistance CRM Trend Analysis

Teacher's Assistant

Harlem International School

May 2011 - Jul 2011 (2 months)

Prepared lesson materials, provided one-to-one and small-group support, maintained classroom hygiene, and helped students grasp concepts through practice exercises.

Classroom Management Small Group Instruction Communication Organization

Education

Degrees, certifications, and relevant coursework

OpenLabs, NIIT Ghana

Certificate, Hardware and Networking

Completed a Certificate in Hardware and Networking.

Presbyterian University, Ghana

Bachelor of Science, Business Administration (Marketing)

2016 - 2020

Completed a Bachelor of Science in Business Administration with a marketing focus and participated in coursework related to marketing and business innovation.