Maryanne Kofigah
@maryannekofigah
Dynamic marketing executive with strong customer relationship skills.
What I'm looking for
I am a dedicated marketing executive with a proven track record in leading marketing operations and executing successful campaigns. My experience at Matrex Ltd involved gathering and analyzing data to understand customer preferences, which has honed my ability to create targeted marketing strategies. I thrive in team environments, having led surveys and outreach initiatives that significantly improved customer engagement.
In my previous roles, I have demonstrated strong customer service skills, managing multichannel interactions to ensure a consistent experience for clients. My time as a Sales Manager at Urbanlook GH allowed me to devise effective marketing strategies that maximized daily sales and fostered healthy relationships with clients. I am also fluent in French, which has enabled me to serve as a translator and represent organizations in francophone countries.
Experience
Work history, roles, and key accomplishments
Marketing Executive
Matrex Ltd
Sep 2023 - Oct 2024 (1 year 1 month)
Led marketing operations and surveys, analyzed customer data, and executed marketing campaigns. Built customer relationships and collaborated with graphic designers for advertisements. Assisted the Managing Director and facilitated communication with francophone clients.
Customer Service Advisor
WebHelpGhana
Jan 2023 - Jul 2023 (6 months)
Managed customer interactions across multiple channels, ensuring a consistent experience. Developed digital skills and contributed to brand engagement while collaborating with team leaders for timely product knowledge delivery.
Sales Manager
UrbanLook GH
Aug 2022 - Jan 2023 (5 months)
Developed marketing strategies to boost daily sales, established new client relationships, and maintained existing ones. Coordinated with suppliers for timely order deliveries and managed communications with international suppliers.
National Service Intern
National Communications Authority (NCA)
Oct 2021 - Sep 2022 (11 months)
Worked in the consumer and corporate department, managing internal communications and assisting in customer service. Participated in public education and outreach programs, serving as a French translator.
Public Relations Intern
Nursing and Midwifery Council Ghana
Jun 2021 - Oct 2021 (4 months)
Assisted the Public Relations team in disseminating information and coordinating events. Developed communication skills and supported media duties during programs.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Arts, Linguistics and French
2017 - 2021
Studied Linguistics and French, focusing on language structure, usage, and cultural aspects of French-speaking communities.
Mfantseman Girls’ Senior High School
WASSCE Certificate, General Arts
2014 - 2017
Completed WASSCE with a focus on General Arts, developing foundational knowledge in various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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