Open to opportunities

Maryanne Kofigah

@maryannekofigah

Message

Dynamic marketing executive with strong customer relationship skills.

Ghana

Message

What I'm looking for

I seek a dynamic role in a collaborative environment that values innovation and growth.

I am a dedicated marketing executive with a proven track record in leading marketing operations and executing successful campaigns. My experience at Matrex Ltd involved gathering and analyzing data to understand customer preferences, which has honed my ability to create targeted marketing strategies. I thrive in team environments, having led surveys and outreach initiatives that significantly improved customer engagement.

In my previous roles, I have demonstrated strong customer service skills, managing multichannel interactions to ensure a consistent experience for clients. My time as a Sales Manager at Urbanlook GH allowed me to devise effective marketing strategies that maximized daily sales and fostered healthy relationships with clients. I am also fluent in French, which has enabled me to serve as a translator and represent organizations in francophone countries.

Experience

Work history, roles, and key accomplishments

Marketing Executive

Matrex Ltd

Sep 2023 - Oct 2024 (1 year 1 month)

Led marketing operations and surveys, analyzed customer data, and executed marketing campaigns. Built customer relationships and collaborated with graphic designers for advertisements. Assisted the Managing Director and facilitated communication with francophone clients.

Marketing Strategy Data Analysis Campaign Management Customer Relationship Management Team Leadership Travel Coordination

Customer Service Advisor

WebHelpGhana

Jan 2023 - Jul 2023 (6 months)

Managed customer interactions across multiple channels, ensuring a consistent experience. Developed digital skills and contributed to brand engagement while collaborating with team leaders for timely product knowledge delivery.

Customer Service Customer Engagement Team Collaboration Problem Solving

Sales Manager

UrbanLook GH

Aug 2022 - Jan 2023 (5 months)

Developed marketing strategies to boost daily sales, established new client relationships, and maintained existing ones. Coordinated with suppliers for timely order deliveries and managed communications with international suppliers.

Sales Strategy Client Relationship Management Supplier Management Marketing Communication Skills Order Management Negotiation

National Service Intern

National Communications Authority (NCA)

Oct 2021 - Sep 2022 (11 months)

Worked in the consumer and corporate department, managing internal communications and assisting in customer service. Participated in public education and outreach programs, serving as a French translator.

Internal Communications Customer Service Community Outreach Translation Team Collaboration Problem Solving

Public Relations Intern

Nursing and Midwifery Council Ghana

Jun 2021 - Oct 2021 (4 months)

Assisted the Public Relations team in disseminating information and coordinating events. Developed communication skills and supported media duties during programs.

Public Relations Event Coordination Customer Service Written Communication