Sehaj Singh
@sehajsingh
Customer service professional with strong problem-solving skills.
What I'm looking for
I am a dedicated customer service professional with a problem-solving mindset and a get-it-done attitude. My experience spans over several years, where I have honed my skills in collaborating with cross-functional teams and leveraging my expertise to deliver impactful results. I am known for taking initiative and navigating challenges with confidence, consistently achieving high-quality outcomes in fast-paced environments.
Throughout my career, I have worked in various roles, including as a Customer Manager at Amazon, where I monitored audio voice processes and assisted customers by answering inbound calls. My ability to convert leads into long-term relationships has been a key factor in my success. I am passionate about providing exceptional customer service and support, and I thrive in environments that challenge me to grow and develop my skills further.
Experience
Work history, roles, and key accomplishments
Business Development
Psychic Medium Daksh
Jan 2023 - Dec 2025 (2 years 11 months)
Converted leads into long-term client relationships, demonstrating strong sales proficiency. Managed client relationships to ensure satisfaction and repeat business.
Customer Voice Process
Amazon
Jan 2022 - Dec 2023 (1 year 11 months)
Answered inbound calls to assist customers with information and resolutions. Provided effective customer service and support in a fast-paced environment.
Live Sound Manager
Live Sound Events
Jan 2019 - Dec 2021 (2 years 11 months)
Monitored audio levels at live events, ensuring optimal sound quality. Operated soundboards according to artist preferences, contributing to successful performances.
Education
Degrees, certifications, and relevant coursework
School, New Delhi
High School Diploma, General Studies
Completed high school education in New Delhi, gaining foundational knowledge across various subjects.
University of Delhi School of Open Learning
Bachelor of Arts Degree, Arts
Pursued a Bachelor of Arts degree through the School of Open Learning, University of Delhi. Developed a broad understanding of humanities and social sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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