Scott Duncan

Thoroughly reviewed customer cases analysed by AML Analysts to ensure accuracy, compliance, and effectiveness in identifying suspicious activities. Identified areas of operational risk within the AML Department and made recommendations for process improvements, compliance enhancements, and additional training to mitigate potential risks.

Led a project to review and process all outstanding Client Due Diligence documentation. Provided recommendations for ongoing action, working in partnership with the MLRO and client relationship managers.

Performed risk assessments on new and current players throughout their customer journey and worked closely with operational teams to ensure processes and policies aligned with regulations. Evaluated and identified suspicious behaviour, investigating and collaborating with stakeholders to take appropriate action based on risk levels.

Ensured regulatory adherence and managed compliance operations within the gaming industry. Contributed to maintaining high standards of regulatory compliance.

Led a team of AML/EDD analysts, overseeing their daily operations and ensuring adherence to AML policies. Provided guidance and training to team members, contributing to enhanced due diligence processes.

Conducted in-depth analysis of customer transactions and activities to identify potential money laundering risks. Assisted in the development and implementation of enhanced due diligence procedures.

Performed initial reviews of customer accounts and transactions for suspicious activities. Supported the AML team in data collection and report generation.

Managed customer service inquiries and VIP client relationships during night shifts. Ensured high levels of customer satisfaction and resolved complex issues efficiently.

Operated as a self-employed joiner and carpenter, managing projects from conception to completion. Provided high-quality craftsmanship and client satisfaction.

Executed various joinery and carpentry tasks, ensuring adherence to project specifications and quality standards. Collaborated with team members to complete construction projects efficiently.

Completed the Professional Compliance Certificate from the Gibraltar Association of Compliance Officers. This certification demonstrates a commitment to ongoing professional development in compliance.

Obtained the ICA Advanced Certificate in Business Compliance, enhancing knowledge in regulatory adherence and business compliance practices. This certification is crucial for ensuring high standards in the online gaming industry.

Completed the ICA Advanced Certificate in Practical Customer Due Diligence, focusing on the practical aspects of CDD. This certification is vital for effective customer risk assessment and compliance.

Achieved the ICA Specialist Certificate in Money Laundering Risk in Betting and Gaming, specializing in AML within the gaming sector. This certification highlights expertise in identifying and mitigating financial crime risks.

Attended Perth UHI Trade College, gaining foundational skills in construction. This period involved practical training and exposure to various aspects of the construction industry.