Open to opportunities

keith museza

@keithmuseza

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Dedicated finance professional with expertise in investment strategies.

Zimbabwe

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What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and challenges in financial analysis and client management.

I am a dedicated and results-oriented finance professional with a Bachelor's degree in Banking and Investment Management and a Master's degree in Finance and Investment Management from the National University of Science and Technology. My strong analytical skills and extensive knowledge of financial markets enable me to contribute effectively to dynamic organizations. I am committed to leveraging my expertise in investment strategies, financial analysis, and client relationship management to drive business growth and enhance client satisfaction.

Throughout my career, I have demonstrated exceptional customer service skills, particularly during my tenure as a Call Centre Agent at ZB Commercial Bank, where I maintained a 95% Customer Satisfaction score and increased First Call Resolution rates by 20%. My ability to streamline processes and optimize workflows has consistently led to improved operational efficiency and team productivity. I am eager to tackle new challenges in a collaborative environment and am committed to continuous professional development.