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Sean Huck

@seanhuck

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Senior Project Manager at DMSi delivering 40+ full-lifecycle ERP implementations, including migrations to Agility ERP.

United States

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At DMSi, I manage a remote portfolio of 10 to 15 concurrent ERP implementations, representing about $1M in contract value and $130K in monthly recurring revenue. I’ve delivered 40+ implementations from kickoff through go-live and support transition, with a 90% on-time delivery rate.

I lead cross-functional teams and client stakeholders through migrations from legacy platforms, including Epicor Eclipse, to Agility ERP. I direct Business Process Reviews that document workflows and translate findings into system designs and implementation plans.

Before DMSi, I directed service and technology initiatives at AOS / ConvergeOne across five states, consistently meeting or exceeding SLAs at 97% compliance. At eFrame Technologies, I reduced service response times from 3 to 5 days to next-day service.

Experience

Work history, roles, and key accomplishments

Current

Senior Project Manager, Implementations

Current

DMSi

Jan 2022 - Present (4 years 10 months)

Manages a remote portfolio of 10-15 concurrent ERP implementations, leading full lifecycle delivery of 40+ implementations with a 90% on-time rate. Directs cross-functional teams, migrates clients to Agility ERP, and manages risks and reporting.

ERP Implementation Agility ERP Project Management Agile Scrum Risk Management RAID Change Management Budget Management Resource Planning Status Reporting Process Reviews Data Migration EDI Integration User Training Smartsheet Microsoft Teams SharePoint

Career Break, Family Caregiver

Self Employed

Jan 2021 - Jan 2022 (1 year)

Took planned time away to provide full-time care for a family member and worked as an independent rideshare driver.

Regional Sales Manager

SafeHaven

Jan 2019 - Jan 2021 (2 years)

Sold ADT home security and automation solutions through high-volume outbound prospecting against monthly sales quotas.

Sales Outbound Prospecting Quota Management

Regional Service Coordinator / Project Manager

AOS / ConvergeOne

Jan 2014 - Jan 2019 (5 years)

Directed service and technology initiatives valued at approximately $2M annually, overseeing daily service operations across 5 states and leading remote teams. Led complex regional projects and developed metrics and dashboards to track performance.

Project Management Service Operations SLA Management Remote Team Leadership Metrics Dashboards Stakeholder Management Mentorship

Director of Service

eFrame Technologies

Jan 2009 - Jan 2013 (4 years)

Reduced service response times from 3-5 days to next-day service, improving customer satisfaction. Built scalable service operations, performance metrics, and delivery standards, and managed IT support teams, scheduling, and training.

Service Operations Performance Metrics IT Support Team Management Scheduling Training KPI Tracking Budget Management