Open to opportunities

Scott Pollock

@scottpollock

I am an experienced product and program manager driving data-driven credit and renewable energy growth via ML and leadership.

United States

Message

What I'm looking for

I seek leadership roles where I can apply ML and product strategy to expand access and revenue, lead cross-functional teams, and drive measurable, scalable impact.

I build and lead teams that turn data and machine learning into measurable business outcomes. I scaled a renewable energy market from $0 to $1.25M in bookings, rolled out AI-powered lead generation and a customer service chatbot, and have repeatedly used customer-aligned strategies to open new revenue channels.

I have delivered large-scale credit and product solutions across Apple, Possible Finance, and USAA—enabling credit access for 28 million credit-invisible adults, improving underwriting adoption, and deploying neural-network models and 34 strategic KPIs to inform product decisions. I combine technical fluency with strategic leadership, board-level financial oversight, and operational experience from military service to drive results under pressure.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Astrawatt Solar

Sep 2023 - Present (1 year 11 months)

Scaled a renewable energy market from $0 to $1.25M in bookings in two years during an industry downturn and opened multiple revenue channels across residential and commercial segments. Rolled out AI-powered lead generation and a customer-service chatbot to reduce cost-per-lead and built and led a consulting team to improve conversion.

Go To Market Lead Generation Chatbot Deployment Team Leadership Business Development Customer Acquisition Analytics

Current

Board Secretary

Current

Eleanor Kolitz Hebrew Language Academy

Jan 2017 - Present (8 years 7 months)

Directed a $9M expansion and achieved 92% asset growth through strategic financial and governance leadership. Managed board processes and stakeholder engagement to support institutional growth.

Board Governance Financial Planning Fundraising Strategic Planning Asset Management Stakeholder Engagement Nonprofit Management

Technical Program Manager

Apple

Jan 2022 - Jan 2023 (1 year)

Built behavioral and transaction-based decision models that enabled credit access for 28 million credit-invisible U.S. adults. Led cross-functional roadmap sessions for BNPL and Apple Pay, aligning programs to executive priorities.

Behavioral Modeling Program Management Roadmapping Stakeholder Management

Group Product Manager

Possible Finance

Jan 2021 - Jan 2022 (1 year)

Enhanced ML underwriting accuracy, improving loan approval efficiency and adoption by 5%. Managed localization of app, legal, and support platforms for Spanish-speakers and drove Agile transformation to accelerate release cycles.

Product Management Localization Agile Release Management Analytics Stakeholder Management

Lead Development Product Manager

USAA

Jan 2017 - Jan 2021 (4 years)

Designed and tracked 34 strategic KPIs to support real-time analytics and product decisions across consumer lending. Deployed five neural-network models to predict customer-product usage, driving product enhancements and portfolio stability.

KPI Tracking Product Management Neural Networks Consumer Lending Analytics A B Testing Stakeholder Management

Product Manager, Credit Check Monitoring

USAA

Jan 2016 - Jan 2017 (1 year)

Launched a next-gen credit check system managing $2.5M in assets and serving 12M members, increasing credit access. Coordinated cross-functional implementation and monitoring to ensure reliability.

Credit Monitoring Product Launch Risk Management Analytics

Crash, Salvage & Rescue Team Leader

United States Navy

Jan 1999 - Jan 2006 (7 years)

Led emergency response and engineering teams aboard an aircraft carrier, maintaining operational readiness and safety under high-pressure conditions. Managed crash, salvage, and rescue operations and trained crews in combat engineering tasks.