Savreen Kaur
@savreenkaur
Data analyst with expertise in process optimization and customer service.
What I'm looking for
I'm Savreen Kaur, a dedicated data analyst with a strong background in process optimization and customer service. My tenure at Amazon allowed me to exceed KPIs by over 175%, demonstrating my commitment to exceptional customer service and problem-solving. I thrive in fast-paced environments and have a proven track record of leading teams to success.
At J&B Corporation, I honed my skills in stakeholder management and cost-benefit analysis, driving efficiency and safety in construction projects. My ability to interpret complex legal documents and negotiate contracts has been instrumental in achieving project goals. I am passionate about leveraging data to enhance operations and deliver better outcomes.
Experience
Work history, roles, and key accomplishments
Construction Analyst
J&B Corporation
Jan 2022 - Nov 2024 (2 years 10 months)
As a Construction Analyst at J&B Corporation, I utilized data analysis and process optimization to enhance efficiency and safety in construction projects. My role involved stakeholder management, cost-benefit analysis, and interpreting complex legal documents.
Customer Service Team Lead
Amazon
Jan 2022 - Nov 2024 (2 years 10 months)
In my role as a Customer Service Team Lead at Amazon, I maintained high customer satisfaction by addressing needs and resolving concerns. I supervised a team, consistently exceeded KPIs, and provided performance evaluations.
Supervisor
Sweetberry Bowls
As a Supervisor at Sweetberry Bowls, I ensured compliance with health and safety protocols, trained new employees, and monitored workflow processes for accuracy and timeliness.
Education
Degrees, certifications, and relevant coursework
Rutgers University
Bachelor of Arts, Political Science
2022 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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