Open to opportunities

Savreen Kaur

@savreenkaur

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Data analyst with expertise in process optimization and customer service.

United States

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What I'm looking for

I am looking for a role that values data-driven decision-making and offers opportunities for professional growth.

I'm Savreen Kaur, a dedicated data analyst with a strong background in process optimization and customer service. My tenure at Amazon allowed me to exceed KPIs by over 175%, demonstrating my commitment to exceptional customer service and problem-solving. I thrive in fast-paced environments and have a proven track record of leading teams to success.

At J&B Corporation, I honed my skills in stakeholder management and cost-benefit analysis, driving efficiency and safety in construction projects. My ability to interpret complex legal documents and negotiate contracts has been instrumental in achieving project goals. I am passionate about leveraging data to enhance operations and deliver better outcomes.

Experience

Work history, roles, and key accomplishments

Construction Analyst

J&B Corporation

Jan 2022 - Nov 2024 (2 years 10 months)

As a Construction Analyst at J&B Corporation, I utilized data analysis and process optimization to enhance efficiency and safety in construction projects. My role involved stakeholder management, cost-benefit analysis, and interpreting complex legal documents.

Data Analysis Process Optimization Stakeholder Management Cost Benefit Analysis Financial Reporting Strategic Planning Teamwork Budgeting Business Intelligence Data Visualization Tools

Customer Service Team Lead

Amazon

Jan 2022 - Nov 2024 (2 years 10 months)

In my role as a Customer Service Team Lead at Amazon, I maintained high customer satisfaction by addressing needs and resolving concerns. I supervised a team, consistently exceeded KPIs, and provided performance evaluations.

Customer Service Team Leadership Data Analysis Problem Solving Communication KPIs Conflict Resolution Training Strategic Planning

Supervisor

Sweetberry Bowls

As a Supervisor at Sweetberry Bowls, I ensured compliance with health and safety protocols, trained new employees, and monitored workflow processes for accuracy and timeliness.