Dheeraj Shetty

I’m a results-driven Business Analyst with 3+ years of experience in business intelligence, data analysis, cross-functional collaboration, and operational improvements. I translate business requirements into actionable insights, and I’m focused on measurable outcomes—better performance, cleaner data, and faster decision-making.

At Amazon Development Centre India as a Senior Vendor Operations Associate, I wrote complex SQL queries (MySQL/MSSQL) to analyze 500K+ record datasets and built Tableau dashboards for 100+ vendors. My root-cause analysis improved SLA compliance by 30%, and I developed 50+ test cases that helped identify 95% of discrepancies pre-deployment.

At American University, I supported analytics and integrations through hands-on SQL and ETL work, compiling and validating 100K+ ERP records using complex Excel macros. I also drafted technical specification documents for 8 integrations, facilitated cross-functional Agile sessions, and contributed to data governance improvements that increased integrity by 25%.

I continue to build practical analytics through projects like Next-Day ROAS Forecasting (XGBoost, Random Forest, PLS), Worldwide Metro Performance Analysis (time-series + SQL for 2M+ records), and quote-to-cash analysis for the Dell P2S Licensing Project. I also lead and mentor—organizing a datathon with 75+ participants and earning recognition as a Change Champion for process adoption.