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Hardeep Setia

@hardeepsetia

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Operations and Business Process Analyst with a passion for data analysis.

United States

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What I'm looking for

Seeking a challenging role that leverages my analytical and operational skills to drive business growth and social impact.

As a detail-oriented and analytical professional, I have a proven track record of driving process efficiency and improving business outcomes through data-driven insights. With experience in operations, business process analysis, and logistics coordination, I excel in identifying areas for improvement and implementing scalable solutions. My expertise in data analysis, CRM automation, and vendor management has resulted in significant cost savings and increased customer satisfaction.

In my previous roles, I have successfully developed and implemented automated processes, created compliance tracking systems, and analyzed data to inform business decisions. I am a strong communicator and have effectively collaborated with cross-functional teams to drive results.

As a Co-Founder of a non-profit organization, I have demonstrated my ability to lead, manage, and grow a community. I am passionate about leveraging my skills to drive social impact and make a positive difference.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder

Current

Sikh Professional Network

Jun 2019 - Jan 2023 (3 years 7 months)

Led the organization in hosting 50+ events with over 1000+ attendees in the first three years. Grew social media following by developing social media assets and strategies to 12,000+ across multiple platforms, enhancing community engagement.

Event Management Social Media Community Engagement

Operations, Business Process Analyst

AvantStay

Jan 2021 - Jan 2022 (1 year)

Initiated vendor outreach and created a compliance tracking system to ensure adherence to licensing and insurance requirements. Partnered to design and implement automated CRM processes, increasing onboarding efficiency by 40% for the vendor relationship team.

Business Analysis CRM Data Analytics

Operations and Logistics Coordinator

YourMechanic

Jan 2020 - Jan 2021 (1 year)

Surpassed recruitment targets by 20%, influencing strategic planning. Utilized Tableau for geospatial analysis, optimizing contractor placement and enhancing customer satisfaction.

Tableau Geospatial Recruitment

Community Acquisitions

Deliv

Jun 2019 - Jan 2020 (7 months)

Automated driver onboarding processes, significantly reducing waiting times and errors. Assisted marketing with user research, informing acquisition advertising campaigns.

Automation User Research SQL Looker