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Saurabh Singh

@saurabhsingh32

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Risk & Fraud Prevention leader at iEnergizer, turning investigator insights into automated detection requirements.

India

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At iEnergizer, I lead a fraud and financial crime investigation team and mentor Team Leads. I handle Account Takeover and identity theft investigations, using root-cause and attack-pattern analysis to help Product teams strengthen controls against synthetic identities.

I’ve also converted frontline fraud trends into requirements for automated detection tools and served as the final resolution point for complex, sensitive cases. Earlier at iEnergizer, I led a 25-member fraud prevention unit, delivered executive MIS reporting, and investigated AML/KYC cases using Quavo, Ensenta, Amplitude, and LexisNexis Bridger.

Experience

Work history, roles, and key accomplishments

Current

Senior Team Lead, Risk & Fraud Prevention

Current

iEnergizer

Oct 2025 - Present (1 year)

Lead a fraud and financial crime investigation team, mentor Team Leads, and own response to Account Takeover and identity theft. Cut schedule adherence variance from 18% to 12% through a Calabrio WFM optimisation project.

AML KYC Fraud Investigation Account Takeover Identity Theft Synthetic Identity Fraud Calabrio Team Leadership Stakeholder Management Product Management

Team Lead, Risk & Fraud Prevention

iEnergizer

Jan 2023 - Oct 2025 (2 years 9 months)

Led a 25-member fraud prevention unit handling high-stakes investigations and complex disputes. Partnered with Compliance, QA, and Product to close systemic control gaps and delivered executive MIS reports and dashboards.

Fraud Prevention Team Leadership Compliance Quality Assurance MIS Reporting Dashboarding Analytics Automation Stakeholder Management

Fraud Analyst, Risk & Fraud Prevention

iEnergizer

Jan 2019 - Jan 2023 (4 years)

Ran end-to-end AML/KYC processes covering screening, identity verification, and behavioural pattern analysis. Investigated fraud cases using Quavo, Ensenta, Amplitude, and LexisNexis Bridger, and prepared audit-ready case files.

AML KYC CDD EDD Watchlist Screening Fraud Investigation Quavo Ensenta Amplitude Bridger Case Management Regulatory Compliance

Senior Executive, Amazon Seller Support

Concentrix

Jan 2015 - Jan 2019 (4 years)

Supported Amazon sellers on compliance, account performance, and technical issues, improving resolution accuracy and seller satisfaction. Handled escalations and trained new hires as a Subject Matter Expert.

Amazon Seller Support Compliance Account Management Escalation Handling Training Subject Matter Expert