Saurabh Bhavsar

Heading the Seartes ERP product for implementation and support, managing 204 clients and a 22-person team. Responsibilities include client relationship, product implementation, roadmap, enhancement, team management, KPI and performance management, training and documentation.

Managed a team of Business Analysts in the open source department focusing on presales activities. Involved in client engagement, team management, opportunities management, pipeline review, and proposal documentation.

Managed customer requirements from presales to implementation and final delivery for Odoo services in B2B and B2C sectors. Collaborated on 12-15 projects, handling Odoo ERP implementation, business process mapping, and client relationship management.

Provided Odoo ERP implementation and training, business requirement study and analysis, business process mapping, and client relationship management.

Spearheaded implementation and support of E-Procurement software for 20-25 clients across various industries. Responsibilities included product implementation, business process mapping, integration testing, project planning, user training, and post-implementation support.

Handled a team of 22 people and managed daily branch operations. Achieved business targets, developed dealer tie-ups, organized events for branding, and achieved monthly recovery targets and NPA reversal.

Completed MBA in Marketing and Operations in June 2013.

Completed B. Tech. in Electronics and Communication in June 2010.