Pradeep Gusain

Reduced rework rate by 30% by mentoring a cross-functional team of 8 Business Analysts and enforcing CMMI-DEV 5 v3.0 quality standards. Established BA Center of Excellence, standardizing methodologies and templates that improved project delivery efficiency by 25%.

- Directed BI, data analysis, and reporting by mentoring a Business Analyst team of 8.
- Designed and implemented metrics program to quantify BA team performance, resulting 32% improvement in stakeholder satisfaction
- Managed and delivered project budgets of up to 10 Cr by defining scope, milestones, and resource plans for enterprise
initiatives.
- Delivered many enterprise level projects

Owned the product backlog for a core EdTech feature area, prioritizing by business value and roadmap alignment. Authored BRDs and PRDs, wrote user stories in Jira, and led backlog grooming sessions.

Gathered and documented business and functional requirements for Government and Defense sector projects through stakeholder interviews. Authored BRD, FRD, and SRS documentation with process flows, wireframes, and mockups, and managed end-to-end RFP process for vendor selection, leading to 15% cost savings.

Implemented Educational ERP solutions for clients, supporting configuration, deployment, and go-live. Built prototypes and wireframes in Axure RP 8 to validate requirements pre-development.

Maintained the Hospital Management Suite and university websites over a 3-year period. Created Crystal Reports, managed web hosting via IIS and FTP, and coordinated UAT activities.

Master of Computer Applications degree from Gautam Buddh Technical University, Lucknow, from 2009 to 2012.

Pursued a Bachelor of Computer Applications degree from M.J.P. Rohilkhand University, Bareilly, from 2006 to 2009.