At e-Zest, I lead end-to-end business analysis for ERP and SaaS platforms including Probate Compass, GenerativeAI-driven ERP systems, and UNDP supply chain initiatives. I translate complex requirements into user stories, specifications, workflows, business rules, and UAT-ready solutions.
Across Tech Mahindra, Accubits, Verificient, and DecisivEdge, I've delivered process improvements, ERP transformation, testing, release support, and Agile delivery across global teams. I've mentored 25+ team members and use structured requirements, process mapping, and stakeholder collaboration to reduce ambiguity, rework, and delivery risk.

