Saulo Matos Andrade
@saulomatosandrade
I support customers and sales operations through remote service, lead follow-up, and organized administrative work.
BrazilWhat I'm looking for
I’ve provided in-person and remote customer service and sales support as a freelancer, handling prospecting, customer follow-up, negotiation, and sales closures.
I focus on personalized, fast service, maintaining customer relationships and following leads and sales opportunities through to results.
At Rafitec Propex, I supported production operations through line supply, loading and unloading, machinery operation, and sector organization.
I’m currently studying Systems Analysis and Development and bring Microsoft Office, CRM, administrative support, cash control, scheduling, document organization, and fluent English to remote customer service, support, or operations roles.
Experience
Work history, roles, and key accomplishments
Customer Service and Sales
Freelance
Jan 2026 - Mar 2026 (2 months)
Provided in-person and remote customer service, prospecting, negotiation, and closing of sales while following up on leads and meeting sales targets.
Production Assistant
Rafitec Propex
Mar 2024 - Aug 2024 (5 months)
Supported production line operations including supply, loading and unloading, machinery operation, and sector cleaning and organization.
Education
Degrees, certifications, and relevant coursework
UniCesumar
Associate Degree, Systems Analysis and Development
2024 -
Currently pursuing an Associate Degree in Technology in Systems Analysis and Development, with expected completion in 2027.
S.E.S.T
Certification, Occupational Safety and Health
2023 - 2023
Completed certifications in NR-10, NR-35, and Pre-Hospital Care from September 5, 2023 to September 25, 2023.
Prepara Cursos
Certification, Computer Operations
2021 - 2021
Completed certification in Office (Computer Operator) in 2021.
Presidente Médice State College
High School Diploma, General Studies
2020 - 2022
Completed high school education from 2020 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Social media
Skills
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