Saul Franco

Supports daily operations by managing administrative tasks, coordinating HR and payroll activities, handling travel logistics, managing expenses, and providing customer service. Coordinates recruitment/onboarding and employee separation paperwork, schedules third-party inspections, and assists payroll preparation for submission to accounting.

Provides administrative support to the Vice President/Safety Manager, including risk assessment and accident investigation with recommendations for improvements. Ensures compliance with legal guidelines and manages administrative procedures, scheduling, document preparation, filing, and basic bookkeeping/account management.

Handles a high volume of inbound and outbound calls and emails for hotel guests, processing transactions in reservation systems while providing customer service. Provides property/product information, uses personalized discovery to maximize conversions, and maintains knowledge of data security processes; recognized as #1 salesman in the reservation department in 2019.

Performs sortation and inventory-related duties, including inventory counts as needed by management and preparing customers’ orders for delivery. Receives and sorts inventory to help ensure delivery trucks are on schedule.

Provides hospitality to members, owners, and guests through on-property and telephone support. Handles check-in/check-out, room reservations, billing and payments, and telephone answering/transfer with proper etiquette.

Takes customer orders, runs cashier transactions, and prepares orders for customers. Delivers orders to customers and provides customer service.

Coordinates purchasing activities by checking inventory and seeking new suppliers. Negotiates prices and sources raw materials for the company.

Supports emergency department admissions by checking patient eligibility for medical assistance. Completes patients’ insurance paperwork as part of the admission process.

Completes an internship requirement by searching and analyzing commercial statistics to determine profitability for companies considering investment in Argentina.

Performs freelance insurance agent administrative support by preparing client paperwork and sending it to insurance companies. Follows up on clients’ cases to ensure progress.

Earned a Bachelor's degree in International Business from Universidad Alejandro de Humboldt, completed in 2014.