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Saswati Dutta

@saswatidutta

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Data Analyst with 6+ years of experience in data transformation.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters growth, encourages innovation, and values data-driven decision-making.

I am a dedicated Data Analyst with over six years of experience specializing in data transformation, dashboard development, and system automation. My expertise lies in writing production-grade SQL and Python scripts, building ETL pipelines for complex datasets, and creating advanced Excel models. I am proficient in tools like Power BI, Oracle Analytics, and Snowflake, and I have a strong background in working with relational databases and cloud platforms such as Azure.

Throughout my career, I have successfully communicated insights to stakeholders in fast-paced, deadline-driven environments. At Clean Harbors, I reduced password reset calls by 35% and streamlined processes that cut support time by 50%. My role as a Senior Analyst at Allstate Insurance allowed me to identify patterns in business data, leading to improved forecasting accuracy and enhanced decision-making. I am passionate about leveraging data to drive business success and continuously seek opportunities for professional growth.

Experience

Work history, roles, and key accomplishments

Current

Technical Engineer II

Current

Clean Harbors

Aug 2023 - Present (1 year 11 months)

Built automated weekly reports using Python and SQL, reducing report preparation time by 40%. Cleaned and structured raw data, enhancing data accuracy and reducing errors by 30%. Administered Azure Active Directory and supported virtual/physical server environments.

Python SQL Data Cleaning Azure Active Directory

Data Analytics Project

Clean Harbors

Jan 2025 - Mar 2025 (2 months)

Reduced password reset calls by 35% by analyzing ticket trends and implementing self-service solutions. Cut duplicate tickets during HR call transfers by 25% through root cause analysis and workflow improvements. Streamlined Intune iPhone enrollment, reducing support time by 50% with simplified guides and automation.

Root Cause Analysis Workflow Automation Excel

Data Analytics Project

AI Variant Solutions

Jul 2024 - Sep 2024 (2 months)

Created interactive Power BI dashboards to visualize sales trends and product performance. Cleaned and analyzed large datasets to identify regional and category-based revenue drivers. Designed a test database to validate online survey responses, leading to improved survey quality.

Power BI Data Cleaning Data Analysis SQL

Senior Analyst

Allstate Insurance

Apr 2018 - Jun 2023 (5 years 2 months)

Identified and tracked patterns in business data to highlight opportunities for process improvement. Created dashboards to compare two years' worth of data, improving forecasting accuracy. Conducted statistical analysis on survey data and presented insights to leadership.

Data Analysis Dashboard Development Statistical Analysis Process Improvement

Education

Degrees, certifications, and relevant coursework

Lexicon Institute of Management and Excellence

MBA, Marketing & HR

Completed a Master of Business Administration with a dual specialization in Marketing and Human Resources. Gained expertise in strategic management, market analysis, and organizational behavior.

Sunrise University

Bachelor of Computer Application, Computer Application

Acquired foundational knowledge in computer science and applications, including programming, database management, and software development. Developed skills essential for a career in technology.