Gagandeep Singh
@gagandeepsingh20
Data enthusiast seeking data engineering opportunities, with experience in IT support and training in Python, SQL, and Power BI.
IndiaWhat I'm looking for
At HCLTech, I provided first-level support to healthcare professionals using Quest Diagnostics services, handling technical queries and account issues and coordinating with backend teams on diagnostic software and portal issues.
My experience also includes IT and system support at Outworks Solutions Private Ltd., IBM, and NTT DATA. I’m building my data science skills through training in Python, SQL, Power BI, Excel, and machine learning, and I’m seeking an opportunity to contribute data-backed solutions to real-world business problems.
Experience
Work history, roles, and key accomplishments
Provided first-level support to healthcare professionals using Quest Diagnostics services, handled technical queries and account issues, and maintained documentation of data and service requests.
Software Engineer
Outworks Solutions Private Ltd.
Dec 2021 - Mar 2022 (3 months)
Provided IT support services to Bharti Airtel employees through ServiceNow, managed user account provisioning and access control via Active Directory, and handled credential generation and password resets.
Monitored critical client-facing applications for Hertz using Dynatrace, analyzed real-time logs and alerts, and coordinated with development teams to resolve application-level incidents.
Monitored server alerts and system health, managed manual backups using IBM Tivoli Storage Manager, and handled Active Directory administration and incident resolution via BMC Remedy and ServiceNow.
Education
Degrees, certifications, and relevant coursework
Internshala Trainings
Data Science placement guarantee course, Data Science
2025 -
Data Science placement guarantee course from Internshala Trainings, ongoing from June 2025 to January 2026.
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology, Computer Science and Engineering
2013 - 2017
Bachelor of Technology in Computer Science and Engineering from Dr. A.P.J. Abdul Kalam Technical University from 2013 to 2017.
kV computer Home Pvt. Ltd (KVCH)
Industrial Training Certificate, Java
2016 - 2016
Industrial Training Certificate in Java from kV computer Home Pvt. Ltd (KVCH) in 2016.
Guru Nanak Public School
Secondary school
2011 - 2012
Secondary school education from Guru Nanak Public School from 2011 to 2012.
Kalgidhar National Public School
High School
2001 - 2011
High school education from Kalgidhar National Public School from 2001 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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