SDSastra Damanik
@sastradamanik
Experienced IT Engineer specializing in data analysis and business intelligence.
IndonesiaWhat I'm looking for
With over 13 years of experience in the IT and financial services sectors, I have honed my skills in data analysis, business intelligence, and team leadership. My journey has been marked by a commitment to streamlining operations and ensuring regulatory compliance, which has enabled me to deliver actionable insights that drive business growth. I am proficient in SQL, Power BI, Tableau, and Excel, and I excel at designing scalable data solutions that visualize complex datasets for informed decision-making.
Throughout my career, I have successfully led various projects, including the development of web-based automated sales reporting systems and the deployment of Veeva CRM+CLM. My leadership in KYC operations has been pivotal in optimizing processes and enhancing compliance measures. I thrive in collaborative environments and have a proven track record of managing cross-functional teams to achieve strategic objectives. My experience with remote work tools has further equipped me to manage projects efficiently and maintain strong communication with stakeholders.
Experience
Work history, roles, and key accomplishments
Customer Experience KYC Lead
PT Visionet International
Mar 2020 - Sep 2023 (3 years 6 months)
Led the KYC Ops team in processing EKYC for customer account upgrades, ensuring compliance with company regulations. Oversaw QA KYC team, optimized processes, and collaborated with various departments to enhance KYC performance. Developed data analytics solutions and mentored team members to achieve KPIs.
Sales Force Effectiveness Analyst
PT Servier Indonesia
Mar 2019 - Mar 2020 (11 months)
Led the deployment of Veeva CRM+CLM and managed user accounts while acting as the primary contact for operations. Developed SQL queries and Power BI dashboards to provide insights for management. Oversaw training and deployment management for new hires.
IT Officer (Application & DB)
PT Servier Indonesia
Sep 2011 - Mar 2019 (7 years 6 months)
Designed and maintained relational database systems, developed decision-support systems, and collaborated on application implementations. Provided user support and training for CRM tools, Developed SQL queries and Power BI dashboards to provide insights for management, while temporarily managing IT operations.
Education
Degrees, certifications, and relevant coursework
Duta Wacana Christian University
Bachelor of Science, Information System
2006 - 2011
Grade: 3.09
Majored in Information System, focusing on the integration of technology and business processes. Developed skills in database management, software development, and data analysis, achieving a GPA of 3.09.
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Social media
Job categories
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