Sulaiya Fawaz
@sulaiyafawaz
Dynamic professional with academic excellence and leadership experience.
What I'm looking for
I am a driven individual with a strong academic background and a proven track record of leadership in various extracurricular activities. My academic journey includes a BSc in International Business Management and a Reading LLB, both from prestigious institutions, where I achieved First Class Honours and am currently in my final year. I have also successfully completed a Diploma in Law and excelled in both GCE A/L and O/L examinations.
Professionally, I have gained experience in customer operations, executive administration, and HR assistance. My roles have involved managing client accounts, handling HR services, and ensuring compliance with audit standards. I am passionate about business law and am eager to contribute my skills and enthusiasm to a dynamic team.
Outside of academics and work, I have been actively involved in various extracurricular activities, including being a cohort leader, organizing committees for competitions, and participating in research projects. My achievements include publishing research, winning essay competitions, and securing top places in academic and extracurricular contests. I am committed to continuous growth and look forward to contributing to a team that values innovation and excellence.
Experience
Work history, roles, and key accomplishments
Member Experience Executive
YP Club
Oct 2023 - Present (1 year 9 months)
Conduct personalized outreach to new members, monitor in-app messaging for queries, and support the COO in managing leads. Track member engagement metrics and implement retention strategies while advocating for members within the organization.
Management Trainee - Executive Administration
Teknowledge Shared Services (Pvt) Ltd
Oct 2022 - Jan 2024 (1 year 3 months)
Assisted key management executives with day-to-day operations, project planning, and email management while proactively identifying upcoming projects.
Customer Operations Executive
DMS (Pvt) Ltd
Feb 2024 - Oct 2023 (-1 years 8 months)
Managed collections and denial management processes for client accounts, ensuring timely follow-ups on unpaid claims and rectifying denials to secure proper reimbursements.
HR Assistant - Employee Relations
Amana Bank PLC
Jun 2021 - Sep 2022 (1 year 3 months)
Delivered HR services including employment lifecycle management, compliance with labor regulations, and administration of employee attendance and leave.
Education
Degrees, certifications, and relevant coursework
IDM National Campus
Bachelor of Laws, Law
2021 - 2025
Currently enrolled in an LLB program, focusing on business law and its applications. Engaging in various legal studies to enhance understanding of the legal framework in business.
Asia Pacific Institute of Information Technology
Bachelor of Science, International Business Management
2022 - 2024
Grade: First Class Honours
Activities and societies: Admitted to Honor Roll for exceptional academic performance. Published research at the APIIT International Research Conference, awarded Best Paper in 2024.
Pursued a BSc in International Business Management, achieving First Class Honours. Developed a strong foundation in business principles and practices, preparing for a career in international business.
C/Muslim Ladies College
GCE A/L, Commerce
2016 - 2020
Grade: 3A
Activities and societies: Participated in various extracurricular activities, including essay writing competitions and leadership roles.
Completed GCE A/L in Commerce Stream with outstanding results, achieving 3A's. Developed analytical and critical thinking skills through rigorous academic training.
C/Muslim Ladies College
GCE O/L, General Education
2015 - 2017
Grade: 9A
Completed GCE O/L with excellent results, achieving 9A's. This foundational education provided a strong basis for future academic pursuits.
Availability
Location
Authorized to work in
Job categories
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