Open to opportunities

Sasha Torres Macedo

@sashatorresmacedo

Message

I strengthen platform integrity through policy enforcement, risk mitigation, and AI-assisted Trust & Safety operations.

United Kingdom

Message

What I'm looking for

I'm looking to contribute to AI governance, platform integrity, and Trust & Safety work where I can strengthen policy enforcement, reduce risk, and improve responsible moderation operations across international markets.

At TikTok, I supported Trust & Safety operations across LATAM and EMEA, reviewing high-risk misinformation, minor safety, and harmful conduct cases at a 94.7% accuracy rate against a 73.9% market benchmark. I partnered with Policy, QA, Workflow, and AI Operations teams to improve moderation accuracy, reduce risk exposure, and increase utilisation from 61% to 75%.

My background at the Embassy of Venezuela strengthened my ability to handle sensitive data, complex regulatory frameworks, and high-discretion stakeholder communication. I bring English, Spanish, and Portuguese language skills to the intersection of AI governance, policy enforcement, and platform integrity.

Experience

Work history, roles, and key accomplishments

Senior Community Content Specialist - Trust & Safety Operations

TikTok (ByteDance)

Apr 2022 - Dec 2025 (3 years 8 months)

Supported Trust & Safety operations across LATAM and EMEA markets, ensuring consistent policy enforcement and regulatory alignment. Reviewed complex cases including misinformation and minor safety, maintaining a 94.7% accuracy rate and contributing to process optimization initiatives.

Policy Enforcement Risk Mitigation Content Moderation Process Optimization Training Stakeholder Management