Open to opportunities

Syeda Maliha

@syedamaliha

Message

Results-driven Content Moderator with expertise in platform safety.

United Kingdom

Message

What I'm looking for

I am looking for a role that values innovation in content moderation and offers opportunities for professional growth.

I am a results-driven Content Moderator with over 2 years of experience dedicated to ensuring platform safety and compliance. My current role at Concentrix involves reviewing user-generated content on TikTok, where I ensure adherence to community guidelines and policies. I have successfully identified and removed inappropriate content, enhancing the integrity of the platform while analyzing trends in violations to improve moderation strategies.

My background includes collaborating with cross-functional teams to refine moderation policies and enhance AI-based filtering systems. I take pride in providing timely reports on emerging content risks, contributing to a safer online community. My previous experience at Ultra Intellect involved handling content moderation across various projects, where I proactively addressed policy violations and maintained content quality across multiple client platforms.

Experience

Work history, roles, and key accomplishments

Content Moderator

Concentrix

Jan 2023 - Present (2 years 5 months)

Reviewed user-generated content on TikTok, ensuring compliance with community guidelines and policies. Identified and removed inappropriate content while analyzing trends to improve moderation strategies and enhance user safety. Collaborated with cross-functional teams to refine policies and enhance AI-based filtering systems.

Content Review Trend Analysis Moderation Systems TikTok

Content Moderator

Ultra Intellect

Jan 2021 - Present (4 years 5 months)

Handled content moderation across various projects, ensuring adherence to each platform’s unique guidelines and standards. Proactively identified and addressed policy violations, leveraging moderation tools and data insights to track trends and support compliance efforts. Collaborated with cross-functional teams to implement feedback and improve moderation accuracy.

Content Moderation Compliance Data Insights Quality Assurance

HR Officer

Shelter Public School

Jan 2016 - Present (9 years 5 months)

Managed all Human Resources functions for a 300+ student school, including payroll processing, interviewing, and documentation. Successfully drove recruitment lead time down from 65 to 35 days and increased employee retention by 25%. Raised training and development hours by 15% per employee per year.

Human Resources Management Payroll Processing Recruitment Employee Retention Training Development

Education

Degrees, certifications, and relevant coursework

National University of Modern Languages (NUML)

MA English Literature & Linguistics, English Literature & Linguistics

Studied English Literature and Linguistics, focusing on advanced literary analysis and linguistic theories. Gained expertise in critical thinking and communication skills.

University of Karachi

Bachelors of Arts, Arts

Completed a Bachelor of Arts degree, developing a broad understanding of humanities and social sciences. Focused on foundational academic principles and research methodologies.