Sasha Hammond

I’m a Patient Service Associate with 5 years of experience in healthcare environments, focused on maintaining accurate patient records and ensuring seamless operations. In my roles, I handled payments and co-payments, managed patient calls and inquiries, and supported data integrity by updating patient insurance and billing information to reduce claim rejections and improve operational efficiency.

I also bring strong insurance verification skills, using the Pear portal, Availity, One Source, UHC Provider Portal, and NaviNet, while maintaining confidentiality and security. From greeter and ER registrar responsibilities to patient triage and documentation, I’m careful, fast, and protocol-minded—always working professionally and compassionately, including ensuring patient consent forms are signed correctly.