sarwat ihsan

Developed and maintained SOPs, technical specifications, white papers, and user guides for diverse projects and clients. Partnered with engineers and cross-functional teams to translate complex technical information into clear, user-friendly documentation and improve document structure and workflow efficiency.

Provided customer service in a fast-paced restaurant environment by supporting orders, payments, kiosk inquiries, and phone calls. Operated the POS system, handled cash accurately, coordinated online delivery and driver dispatching, and supported food prep, expo, opening/closing, and basic maintenance duties.

Operated the POS system and supported a fast-paced restaurant by assisting with food preparation, fry cooking, serving, dishwashing, and restocking. Maintained cleanliness and completed closing procedures and basic maintenance tasks.

Earned a B.A. in English from Virginia Commonwealth University, graduating in 2022. Completed coursework and projects including accessible design and literature analysis.

Completed the Electric Program with hands-on training in electrical installation and drafting. Topics included GFCI/duplex receptacles, lighting, alarms, wiring, and safe tool/equipment use.

Attended Fairfax High School in Fairfax, VA and gained automotive shop experience. Activities included maintenance tasks such as brakes, fluids, lighting replacement, battery service, and rotor work.

Completed an Architecture Program focused on drafting and code-aligned residential design. Work included AutoCAD, plan layers, scaled measurements, material estimation, and technical specification writing.

Completed 80% toward a B.S. in Electrical Engineering before pausing studies. Coursework included circuits, signal processing, controls/automation, and embedded systems.