Open to opportunities

Jia Xin Lin

@jiaxinlin

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I am an aspiring technical writer skilled in documentation, UX, and data-driven content.

United States

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What I'm looking for

I seek an entry-level technical writing or documentation role on a collaborative, user-focused team where I can apply technical writing, UX, and data skills, grow through mentorship, and contribute to accessible, well-structured content.

I am a Technical Writing undergraduate at Carnegie Mellon University completing a Bachelor of Science in August 2025. I specialize in technical documentation, API references, and content strategy, combining programming fundamentals with design tools to produce clear, user-focused content.

I have hands-on experience using Python, R, HTML/CSS, DITA, and Markdown to create reproducible research, software documentation, and structured API docs. I redesigned the CMU Health Professions Program website using Figma prototypes, applied web accessibility principles, and produced infographics and layouts with Adobe InDesign and Illustrator.

I bring customer-service experience, strong communication, and collaborative skills from team roles and student organizations. I am seeking entry-level opportunities where I can grow as a technical writer and content strategist while contributing to accessible, well-structured documentation.

Experience

Work history, roles, and key accomplishments

Team Member

Panera Bread

Feb 2022 - Sep 2023 (1 year 7 months)

Provided efficient, friendly customer service in a high-volume quick-service restaurant and handled cash/POS transactions. Trained new team members and coordinated shift transitions to maintain operational flow.

Customer Service Training Teamwork Time Management Food Safety Communication

Education

Degrees, certifications, and relevant coursework

Carnegie Mellon University

Bachelor of Science, Technical Writing

Activities and societies: Sigma Tau Delta (member); Tartan Scholars Program (member); Asian Student Association (member)

Bachelor of Science in Technical Writing expected August 2025, with coursework and projects in software documentation, information architecture, and research methods.