Sariah Carter
@sariahcarter
Detail-oriented professional with experience in customer service and marketing.
What I'm looking for
My name is Sariah Carter, and I am a dedicated professional with a strong background in customer service and marketing. I graduated with an Associate of Science in Criminal Justice from SUNY Erie Community College in August 2019. Over the years, I have honed my skills in various roles, including as a Marketing Services Coordinator and Income Auditor at Seneca Gaming Corporation, where I successfully tracked and analyzed data trends while ensuring compliance with regulations.
In my most recent position as a Receptionist at WellNow Urgent Care, I utilized my organizational skills to manage patient information effectively and assist healthcare professionals in providing timely service. My experience across different sectors has equipped me with the ability to adapt quickly and deliver exceptional service, whether in a fast-paced retail environment or a healthcare setting. I am passionate about contributing to team success and continuously improving processes to enhance customer satisfaction.
Experience
Work history, roles, and key accomplishments
Receptionist
WellNow Urgent Care
Aug 2024 - Mar 2025 (7 months)
Organized and filed patient information, ensuring accuracy and accessibility. Utilized Experity and Docutap for daily tasks and assisted PCTs and Nurses with patient triaging.
Marketing Services Coordinator
Seneca Gaming Corporation
May 2023 - May 2024 (1 year)
Tracked and analyzed marketing data using Excel to identify trends and inform promotional strategies. Provided support for live entertainment events and ensured timely service to the public.
Marketing Services Representative
Seneca Gaming Corporation
Feb 2019 - May 2023 (4 years 3 months)
Provided prompt and accurate service to customers, informing them of sales events and promotions. Resolved customer disputes and found effective solutions for their concerns.
Income Auditor
Seneca Gaming Corporation
Jul 2022 - Feb 2023 (7 months)
Maintained and monitored revenue balances, making corrections as needed to ensure accuracy. Ensured departmental compliance with established rules and regulations.
Sales Associate, Seasonal
Target
Nov 2016 - Jan 2017 (2 months)
Assisted customers in selecting suitable phone plans and activated cell phones. Managed inventory and processed customer transactions using cash and credit cards.
Sales Associate
Charlotte Russe
Jul 2016 - Jan 2017 (6 months)
Greeted customers and determined their needs, recommending merchandise based on preferences. Maintained knowledge of sales, promotions, and company policies to provide excellent service.
Sales Associate
Tim Hortons
Sep 2014 - Jul 2016 (1 year 10 months)
Prepared food and drink orders efficiently while maintaining high standards of customer service. Operated the drive-through and sales register, ensuring facility cleanliness and safety.
Education
Degrees, certifications, and relevant coursework
SUNY Erie Community College
Associate of Science, Criminal Justice
Graduated with an Associate of Science in Criminal Justice. Focused on foundational aspects of the criminal justice system.
Availability
Location
Authorized to work in
Job categories
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