Ariyana Brown
@ariyanabrown
Aspiring marketing professional focused on customer-centric results.
What I'm looking for
I am an aspiring marketing professional pursuing a BBA in Marketing at Georgia State University with hands-on retail and customer service experience. I combine classroom knowledge in economics and business management with practical, front-line roles to understand customer behavior and sales dynamics.
My work history includes retail sales, order fulfillment, customer service, and point-of-sale transactions across diverse settings such as Ross, Amazon, Swig Bottle Shoppe, and Little Caesars. I have experience handling transactions, stocking, scanning barcodes, and resolving customer issues under time pressure.
I have engaged in leadership and community activities, including membership in the National Honor Society and volunteer work at a nursing home, which helped me develop communication, responsibility, and empathy. I maintain solid academic performance while balancing work commitments.
I am motivated to secure a marketing-focused role where I can apply persuasive marketing techniques, customer service strengths, and Microsoft Office proficiency to drive sales and enhance customer experiences.
Experience
Work history, roles, and key accomplishments
Sales Associate
Swig Bottle Shoppe
May 2023 - Jul 2023 (2 months)
Conducted customer transactions, provided front-line customer service, and performed stocking to maintain product availability.
Customer Service Representative
Infocision
Apr 2022 - Apr 2022 (0 months)
Handled inbound calls to resolve customer issues, provided product and service information, and documented interactions to improve customer satisfaction.
Picked and scanned items for customer orders, maintained accuracy in inventory handling, and helped ensure on-time order fulfillment.
Retail Sales Associate
Ross
Sep 2020 - Jul 2021 (10 months)
Greeted guests, executed quick and accurate transactions, and maintained stocking and merchandising to support store operations and customer satisfaction.
Court Monitor
SkyZone
Jul 2018 - Dec 2019 (1 year 5 months)
Monitored courts to enforce safety policies, engaged guests to enhance their experience, and reported incidents or injuries to management.
Crew Member
Little Caesars
Jun 2018 - Jun 2018 (0 months)
Prepared orders, maintained kitchen cleanliness, and handled customer calls to support restaurant operations and service quality.
Retail Associate
Georgia Lottery
Performed multiple computer-based functions and used persuasive sales techniques to promote products and increase customer purchases.
Education
Degrees, certifications, and relevant coursework
Georgia State University, J. Mack Robinson College of Business
Bachelor of Business Administration, Marketing
2020 -
Grade: 3.0
Pursuing a Bachelor of Business Administration in Marketing with a cumulative GPA of 3.0, enrolled from August 2020 to present.
Newnan High School
High School Diploma, High School Diploma
Grade: 3.5
Activities and societies: National Honor Society (2017-2019); volunteer work at a nursing home (2017-2018).
Graduated with High School Diploma with Honors in May 2019, completed relevant courses including Economics and Business Management.
Availability
Location
Authorized to work in
Job categories
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